top of page

FAQ

​

I NEED TO CANCEL MY APPOINTMENT 

Please let me know of your unavailability during buisness hours, so I can cancel your appointment and offer it to someone else.
No shows and late cancellations (1 full buisness day minimum) are billed as a 45 minutes session. 


Please note that your insurance does not cover these fees. 

​

ARE YOUR SERVICES REIMBURSED BY MEDICAL INSURANCE?

​

Swiss basic insurance (LAMal): a general practionner's prescription entitles you to 15 sessions, renewable once if needed and medically justified. 
The prescription form required is available here  Please ask your doctor to fill it in and provide me with a copy.

​

Swiss complementary insurance: currently, no coverage through complementary insurance

​

International insurances, Swiss OAI and LAVI also cover my services

​

You may also elect to cover your sessions out of pocket, without involving your insurance. People consulting for non medical reasons may choose this option. Enquire with your insurance to see if you can claim reimbursement.

 

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

​

A monthly detailed invoice, stating details of sessions, payments received and/or outstanding balance, will be provided at the end of the month by email through invoicing secured software (TERAP).

 

Payments are due before the end of the following month (30 day payment).
 

You may also elect for me to send the invoice directly to your insurance (appicable for Swiss Insurance only). You will receive a copy for your files by email.

Late payments may lead to suspension of further appointments, or direct payment after each session.

​

HOW MANY SESSIONS SHOULD I CONSIDER FOR A THERAPY?

​

This depends on your objectives.
During the first session(s) we will determine your objectives and best ways to work towards these objectives, along with the rythm and frequency of sessions. Some choose weekly or bi monthly sessions. Family and couple therapy may follow a different rythm from one session to the next. This will be discussed during 
our first session. 
 

While some people may benefit from a dozen sessions to unblock their current situation at hand, it is common to count 20-30 session for a full therapy process, sometimes more. 

​

TIME AND COST FOR ONE SESSION

​

One session can be 1 hour to 1 hour and a half. Longer sessions are best suited for family therapy with more than 3 people present, couple therapy or individual therapy with specific objectives (typically trauma or attachement specific work).  
My fees are billed following PsyTarif rates (point value at 2,58/min). Sessions are billed by the minute. Work outside of patients' presence are also submited to the PsyTarif rates. This includes progress notes, preparation, reports, attestations, consults with third parties/doctors, etc. 

​

DO YOU PROVIDE PSYCHOMETRIC TESTING FOR CHILDREN AND ADULTS?

 

No. IQ, ADHD/ADD and other cognitive testing should be administered by a trained and certified specialist. 
 

remboursement
paiements
durée
tarif
tests
Annulation

© 2018  Rachel Lee WAND created withWix.com

bottom of page